Shipping & Delivery Policy
Last Updated: November 9, 2026
Thank you for shopping with Bombae Brand! Every order is thoughtfully prepared and packaged with care. Please review our shipping and delivery information below.
HOLIDAY SHIPPING UPDATE — COME THROUGH COLLECTION
The holiday season is here! We want your Bombae favorites to arrive in time for gifting, gathering, and creating cozy moments.
COME THROUGH Holiday Collection
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Pre-Orders: All COME THROUGH collection pre-orders are scheduled to ship by Wednesday, November 25, 2026.
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In-Stock Orders: All available in-stock items follow our standard processing time of 2–7 business days.
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Christmas Shipping Deadline: We recommend placing orders by Monday, December 14, 2026, for the best chance of delivery before Christmas.
Please note that December 14 is a recommended ordering deadline, not a guaranteed Christmas delivery date. Shipping carrier delays, weather conditions, and increased holiday shipping volumes may affect delivery times. We encourage you to shop early!
ORDER PROCESSING & SHIPPING
All in-stock orders are processed and shipped within 2–7 business days after purchase, unless otherwise stated on the product page.
Business days are Monday through Friday, excluding weekends and federal holidays.
Please keep in mind:
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Processing begins once your order and payment have been successfully confirmed.
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Processing time includes preparing, packaging, and handing your order over to the shipping carrier.
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Shipping transit time is separate from processing time and begins once the carrier accepts your package.
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During holidays, special promotions, product launches, or high-volume periods, additional processing time may be required.
Once your order ships, you will receive a shipping confirmation email with tracking information.
LOCAL DELIVERY — HOUSTON, TX
Local delivery is available to eligible customers within the Houston area.
Delivery availability, fees, and estimated delivery details will be provided at checkout based on your location.
Please ensure your delivery address and contact information are accurate before completing your purchase.
EXPRESS SHIPPING
Express shipping may be available at checkout for eligible orders.
For 1-business-day shipping, orders must be placed and payment authorized before 2:00 PM Central Time, Monday through Friday, excluding holidays.
Please note:
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Express shipping refers to the carrier's transit time after your order has shipped.
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Express shipping does not automatically shorten our standard 2–7 business day processing time.
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Orders placed after the cutoff time, on weekends, or on holidays will begin processing on the next business day.
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Payment authorization may take up to 24 hours.
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1-business-day shipping is not available for Alaska or Hawaii.
Available shipping options and rates will be displayed at checkout.
ORDER TRACKING
Once your order ships, you will receive an email containing your tracking number and carrier information.
Please allow 48–72 hours for tracking information to update.
If your tracking number has not updated after 3 business days, please contact us for assistance.
For packages already in transit, we recommend contacting the shipping carrier directly for the most accurate delivery updates.
For USPS shipments, visit:
USPS Missing Mail & Package Assistance
SHIPPING DELAYS & MISSING PACKAGES
While we work hard to ship orders within our stated processing times, unexpected delays may occur due to weather, holidays, carrier disruptions, or other circumstances beyond our control.
Once your order has been handed over to the shipping carrier, transportation and delivery are managed by that carrier.
If your package is delayed or marked as delivered but cannot be located, we recommend contacting the carrier to begin an investigation.
You may also contact Bombae Brand for assistance. We will do our best to help review your shipment.
Missing or delayed shipments are reviewed on a case-by-case basis in accordance with applicable consumer protection laws.
INCORRECT ADDRESSES & ORDER CHANGES
Please double-check your shipping address and order details before completing checkout.
Once an order has been placed, changes or cancellations cannot be guaranteed.
If you notice an error, please contact us immediately. We will make reasonable efforts to assist before your order ships.
Additional shipping fees may apply if a package is returned due to an incorrect or incomplete address provided at checkout.
HOLIDAY SHIPPING SCHEDULE
Bombae Brand does not process or ship orders on weekends or observed federal holidays, including:
Please allow additional processing and delivery time around these holidays.
QUESTIONS ABOUT YOUR ORDER?
We're happy to help!
If you have questions about shipping, delivery, or your order status, please reach out through our website's contact page.
Thank you for shopping small and choosing Bombae Brand to be part of your self-care moments.
Your reset starts with Bombae.