FAQ

Shopping

How do I order?

Choose your items, add them to your cart, and follow the checkout steps.

Can I change an order?

Email info@bombaebrand.com with your order number and requested change. Contact us to check what options are available.

Shipping

When will my order arrive?

See our Shipping Policy for processing and delivery information. For questions about a specific order or destination, email us with your order number.

Returns

Can I return an item?

Please review our Refund Policy for return eligibility and instructions. For help, email us with your order number before sending an item back.

Candle Care

How should I use my candle safely?

Follow the care instructions and warnings supplied with your candle. Never leave a burning candle unattended. Keep it on a stable, heat-resistant surface away from flammable items, drafts, children, and pets. Allow it to cool before handling.

Materials & Fit

Where can I check materials and sizing?

Check the product description and any care labels for material, sizing, and care details. If you need more information before ordering candles or loungewear, email us with the product name and your question.

Contact

How can I reach Bombae Brand?

Email info@bombaebrand.com. For order questions, include your order number.

You can also review our Privacy Policy and Terms of Service.